You can tell Diane has been in "The Trades" for a while. She is very good at what she does, and she listens well and reflected back what I wanted to hear. I assumed she had opened a message I sent her, but she didn't--never assume. Based on that fact I would rate her call as Very Good---just shy of Great. Would I call her again, absolutely. Something else worth mentioning, as previously mentioned--Diane has worked in "The Trades" and as such knows not to make a man feel like a "trick". Call her gents, you won't be disappointed.